Cookie Policy

Last updated: October 2026

This Cookie Policy explains how Macinnes Medical Ltd, trading as Dr Rita (“we”, “us”, “our”), uses cookies and similar technologies on our website.

Our website is operated by Macinnes Medical Ltd and provides information about our private medical and aesthetic services, together with functionality such as appointment bookings and online payments where applicable.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, tablet or mobile device when you visit a website.

Cookies allow a website to recognise your device and can be used to make websites function correctly, remember your preferences, understand how visitors use the website and, where permitted, support marketing activities.

Similar technologies, such as pixels, tags and local storage, may also be used for some of these purposes.

2. How We Use Cookies

Macinnes Medical Ltd may use cookies and similar technologies for the following purposes:

To ensure that our website functions correctly.
To provide essential website functionality.
To remember preferences where applicable.
To help us understand how visitors use our website.
To improve the performance, functionality and user experience of our website.
To maintain website security.
To support appointment booking and other services provided through the website.
Where applicable and with the appropriate consent, to understand the effectiveness of advertising and marketing activity.

We do not use cookies to provide medical diagnosis or treatment.

3. Types of Cookies We May Use

Strictly Necessary Cookies

These cookies are required for the website to operate correctly.

They may support functions such as:

Website security.
Page navigation.
Session management.
Appointment or booking functionality.
Payment or checkout functionality.
Cookie consent preferences.

Because these cookies are necessary for the operation of the website, they generally cannot be disabled through our cookie preference tool.

Functional Cookies

Functional cookies allow the website to remember choices or preferences you make and provide enhanced functionality.

For example, they may remember certain settings or preferences during your visit.

Where required by law, these cookies will only be used after you have provided the appropriate consent.

Analytics Cookies

Analytics cookies help us understand how visitors use our website.

They may provide information such as:

Which pages are visited.
How visitors navigate the website.
How long visitors spend on different pages.
Whether visitors encounter errors.
General information about website performance.

This information helps us improve the website and understand how it is being used.

Analytics cookies will only be used where the appropriate consent is required and has been provided.

Marketing and Advertising Cookies

Where applicable, marketing or advertising cookies may be used to help measure the effectiveness of advertising campaigns or provide relevant advertising.

These cookies may allow information about your interaction with our website to be associated with advertising platforms operated by third parties.

Marketing and advertising cookies will only be used where the appropriate consent has been obtained.

4. Third-Party Services

Our website may contain functionality provided by third parties.

Depending on the services we use, these may include:

Website hosting and website functionality providers.
Appointment booking platforms.
Payment processors.
Analytics providers.
Video or other embedded content providers.
Social media platforms.
Advertising and marketing platforms.

These third parties may place their own cookies or similar technologies on your device.

The use of third-party cookies is governed by the relevant third party's privacy and cookie policies.

Where required, we will seek your consent before allowing non-essential third-party cookies to operate.

5. Squarespace

Our website may be hosted and operated using Squarespace.

Squarespace may use cookies and similar technologies that are necessary to provide website functionality, security, performance and other services.

The specific cookies used may change as the website and services are updated.

You can find further information about Squarespace's use of cookies and similar technologies through Squarespace's own privacy and cookie information.

6. Appointment Booking

Our website may contain appointment booking functionality provided by a third-party booking or clinical management platform.

When you use an online booking service, that provider may use cookies or similar technologies to enable the booking process, maintain your session, provide security and process your booking.

The third-party provider may have its own privacy policy and cookie policy, which will apply to its services.

Where booking involves the collection of personal or health information, this information will also be handled in accordance with our Privacy Policy and the relevant provider's privacy documentation.

7. Payment Services

Where online payments are available through our website, payment processing may be provided by a third-party payment provider.

Payment providers may use cookies or similar technologies to maintain secure payment sessions, prevent fraud and process transactions.

Macinnes Medical Ltd does not use cookies to store your full payment card details.

Payment information is processed through the relevant payment provider in accordance with its security, privacy and data protection policies.

8. Your Cookie Choices

When you first visit our website, you may be presented with a cookie consent mechanism allowing you to manage non-essential cookies.

Depending on the cookies and technologies in use, you may be able to:

Accept all cookies.
Reject non-essential cookies.
Select individual categories of cookies.
Change your preferences at a later time.

You can also control or delete cookies through your browser settings.

Please be aware that blocking or deleting certain cookies may affect the functionality of the website.

9. Managing Cookies Through Your Browser

Most web browsers allow you to control cookies through their settings.

You can generally choose to:

Block cookies.
Delete existing cookies.
Allow cookies only from particular websites.
Receive a notification before cookies are placed.

Instructions vary depending on your browser and device.

For more information, please refer to your browser's help or privacy settings.

10. Personal Data and Cookies

Some cookies may collect information that constitutes personal data or may be capable of being linked to other information that identifies an individual.

Where this occurs, we process the information in accordance with applicable UK data protection legislation and our Privacy Policy.

We take particular care with information relating to patients and health.

Cookies and website analytics are not intended to collect or store information about your medical condition, diagnosis or treatment unless specifically required for a service you have requested and processed through an appropriate secure system.

You should not enter confidential medical information into general website forms, analytics fields or other areas of the website unless specifically requested through an appropriate secure service.

11. Healthcare and Sensitive Information

As a healthcare provider, Macinnes Medical Ltd recognises that health information is particularly sensitive.

We aim to ensure that non-essential analytics, advertising and tracking technologies do not unnecessarily collect or transmit confidential patient information.

Patient clinical information should only be provided through appropriate secure channels or clinical systems designated by Macinnes Medical Ltd.

12. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

Changes to the cookies and technologies used on our website.
Changes to third-party services.
Changes to our website.
Changes in legal or regulatory requirements.

The latest version will always be published on this website.

13. Contact Us

If you have any questions about this Cookie Policy or how cookies are used on our website, please contact:

Macinnes Medical Ltd
Trading as: Dr Rita

Contact: contact@macinnesmedical.com